|Armia provides world class web hosting support under the brand SupportPRO.com. It offers TRANSPARENT, OUTSOURCED, TECHNICAL SUPPORT for web hosting companies. In short we will take care of your clients for you as you would. But the clients would never know of our presence. SupportPRO's services are designed to specially meet the needs of small and large web hosting companies.
Hosting companies sometimes wish that there wasn't any customer support, so they can focus on their business development and increase company revenue instead of the constant queries from existing customers. When a company doesn't maintain the highest levels of customer support, this will result in the loss of existing accounts. You already know how hard it is to acquire new clients. With the great round the clock tech support, customer retention is much easier than new customer acquisition.
Once you sign up for one of our technical support plans, our trained and experienced technical support engineers will provide customer support to your clients. We provide complete transparency, so your customers have no reason to believe another company is involved in handling the support. This service has very high competitive rates, which will help web hosting companies not only improve the quality of their customer support; but also improve your bottom line, which leaves more resources to grow your business.
Our major services are categorized as below
* Dedicated Staff
* Live Chat Support
* Server Administration
* Ticket Support
* Server Monitoring/Reboot
* Programming Service
* Data Center Support
* Server Security Administration
* Server Migration /Backup Restoration
* Hourly Administration Jobs