The client is a US-based entrepreneur who’s restaurant owner, developing an application to get candid feedback from customers about the service and experience at local restaurants and other retail stores.
The client needed an app which enables the business owners and maangers to gather both positive and negative feedback from customers that directs important business decisions.
Armia team assisted the client with an extensive survey app business owners to gain insights about the service from customers. It brings attention about both good and bad areas so that retail business owners can focus on service, staff training etc..
We delivered a userfriendly app to our client, making it possible for them to serve their clients effectively. This was offered as SaaS to retail clients.